OUR CANCELLATION POLICY
Please note we require a 24-hour cancellation notice for all services including packages, this includes Groupons. To avoid being charged for a scheduled service, please call to notify us of your change in plans. No-shows or late cancellations will be charged in full, and Groupons will be forfeited. Please note when you book a package and no show, this wastes time on the therapists schedule that could have given to others patrons, on top of that, product which is costly is also wasted. Thank you for being considerate.
At Massage Basics we provide therapeutic massage only, within the ethical and legal boundaries of the definition of massage by the board of Massage Therapy Florida. Clients asking for illegal services or disrespecting our staff in any way, including any kind of sexual advances, will be asked to leave immediately and not return.
In order to preserve the tranquility of our environment, we ask that you please turn off cell phones prior to your arrival at the Clinic.
HOURS OF OPERATION
Massage services are available 10am to 8pm Monday thru Saturday, Sunday 12-4 Hours may vary by season.
Plan to arrive at the Clinic at least 10 minutes prior to your first scheduled service. This will allow time for a leisurely check-in, intake forms, and use the restroom if needed.
WHAT DO I WEAR?
Whatever makes you feel most comfortable and relaxed. During your service, be assured that our therapists & technicians will respect your privacy and are trained to keep you properly and modestly covered throughout your treatment.
WE’D LIKE TO KNOW ABOUT ANY HEALTH ISSUES
Please advise our staff if you are pregnant, recovering from recent surgery or have any existing medical concerns. For your health and safety, we recommend avoiding the consumption of alcohol prior to any massage or body treatment.
A 20% service charge is automatically added to your bill for any package purchased through us or third party. This fee is distributed to all the service providers and staff who have served you during your visit. Gratuities are at your discretion.
The clinic is available to guests 18 years of age and older. Minors may receive massage services provided an adult is with them for the duration of their visit.
Take home a little piece of relaxation. We invite you to peruse our carefully curated selection of relaxation products.
All prices and services are subject to change without notice.